If you are upgrading from an old phone, iPad or iPod touch, we can transfer the data from your old device to your new device. If you are purchasing the new device from iStore we will transfer the data for a discounted migration fee.
Learn more about servicing your devices
Read the iStore terms of service
When transferring from an Android device, iStore will use the ‘Move to iOS’ app that is available to download from the Google Play Store. This application may not be available on all models of phone which may limit iStore’s ability to migrate your data. In these instances we will best advise you on how you can migrate your photos, contacts and other data to your iPhone. We can assist in setting up mail accounts where required too.
If you are looking to get your photos transferred from your iOS device to either a computer or external disk, iStore can also assist with this. We can export the photos in jpeg format which can be read by many popular photo printing service. We can also export videos taken from your iOS device too.
Unfortunately due to limitations surrounding DRM, we will be unable to migrate media contact such as Music, Movies, Digital Books and some saved Application Data.
For all data migrations you will need to know your Apple ID and Password in order for iStore staff to help finalise your device's setup process.