Getting your Mac Fixed
Bring your Mac in to iStore where it will be booked in to our service department to be assessed by one of our service technicians. Once a fault has been discovered we will contact you with a quote.
If your machine is covered under warranty we will order the parts we need from Apple and contact you when your machine is ready for collection.
Due to Apple's repair policy your computer will need to remain in our service department for the duration of the repair.
Important note for the MacBook Retina,12-inch,2017: Due to the nature of its unique design, we have found that in the process of doing a repair & replacing specific parts, we end up encountering multiple part failures. Due to this iStore is not able to service these machines as the repair is typically uneconomical or not possible.