Mail-In or Drop-Off your device
If you cannot get to our store, you can mail in your items to be assessed and repaired. Click below and select the device you wish to have iStore service.
Please complete the service request form and read the Terms of Service. Follow any instructions carefully and once completed, submit the form. Once you have submitted the service request you will be provided with instructions on how to either send-in or drop-off your device to us.
Alternatively, if you simply wish to drop-off your machine and skip the book-in process, fill out the service request form that relates to your device and show us your confirmation email in-store.