| Software Repair | 1 - 3 business days |
|---|---|
| Mac Service | 7 - 10 business days |
| iPhone Service | 5 - 7 business days |
| iPad Service | 5 - 7 business days |
| Apple Watch Service | 5 - 7 business days |
| AirPods Service | 5 - 7 business days |
| Beats Service | 5 - 7 business days |
| Monday | 9am - 5pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
| Saturday | 9am - 5pm |
| Sunday | Closed |
Closed Public Holidays
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iStore Hours
| Monday | 9am - 5pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
| Saturday | 9am - 5pm |
| Sunday | Closed |
Closed Public Holidays
1. The turn around times depicted on this website may not be accurate. Please contact iStore for the most up to date turn around times for servicing your equipment.
2.The display on the MacBook Pro has rounded corners at the top. Due to the notch in the display and rounded corners, actual viewable area is less.
3. Battery life varies by use and configuration; see apple.com/nz/batteries for more information.
4. Data plan is required. 5G is available in selected markets and through selected carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/nz/iphone/cellular.
5. Blood Oxygen app measurements are not intended for medical use, including self-diagnosis or consultation with a doctor, and are only designed for general fitness and wellness purposes. The ECG app is available on Apple Watch Series 4 and later (not including Apple Watch SE) with the latest version of iOS and watchOS. See apple.com/nz/watch for compatibility details. ECG is not intended for use by people under 22 years old. With the ECG app, Apple Watch is capable of generating an ECG similar to a single-lead electrocardiogram.
6. AirTag is splash-, water- and dust-resistant, and was tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529 (maximum depth of 1 metre for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Refer to the Safety and Handling documentation for cleaning and drying instructions.
7. The display has rounded corners. When measured diagonally as a rectangle, the iPad mini (6th generation) screen is 8.3 inches. Actual viewable area is less.
8. Requires HomeKit-enabled devices.
9. Actual diagonal screen measurement is 23.5 inches.
10. Screen size is measured diagonally.
11. Testing conducted by Apple in May 2022 using preproduction 13-inch MacBook Pro systems with Apple M2, 8-core CPU, 10-core GPU, 8GB of RAM and 256GB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to eight clicks from bottom. The Apple TV app movie playback test measures battery life by playing back 1080p HD content with display brightness set to eight clicks from bottom. Battery life varies by use and configuration; see apple.com/nz/batteries for more information.
2.The display on the MacBook Pro has rounded corners at the top. Due to the notch in the display and rounded corners, actual viewable area is less.
3. Battery life varies by use and configuration; see apple.com/nz/batteries for more information.
4. Data plan is required. 5G is available in selected markets and through selected carriers. Speeds vary based on site conditions and carrier. For details on 5G support, contact your carrier and see apple.com/nz/iphone/cellular.
5. Blood Oxygen app measurements are not intended for medical use, including self-diagnosis or consultation with a doctor, and are only designed for general fitness and wellness purposes. The ECG app is available on Apple Watch Series 4 and later (not including Apple Watch SE) with the latest version of iOS and watchOS. See apple.com/nz/watch for compatibility details. ECG is not intended for use by people under 22 years old. With the ECG app, Apple Watch is capable of generating an ECG similar to a single-lead electrocardiogram.
6. AirTag is splash-, water- and dust-resistant, and was tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529 (maximum depth of 1 metre for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Refer to the Safety and Handling documentation for cleaning and drying instructions.
7. The display has rounded corners. When measured diagonally as a rectangle, the iPad mini (6th generation) screen is 8.3 inches. Actual viewable area is less.
8. Requires HomeKit-enabled devices.
9. Actual diagonal screen measurement is 23.5 inches.
10. Screen size is measured diagonally.
11. Testing conducted by Apple in May 2022 using preproduction 13-inch MacBook Pro systems with Apple M2, 8-core CPU, 10-core GPU, 8GB of RAM and 256GB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to eight clicks from bottom. The Apple TV app movie playback test measures battery life by playing back 1080p HD content with display brightness set to eight clicks from bottom. Battery life varies by use and configuration; see apple.com/nz/batteries for more information.
