Welcome to iStore

Here to enhance your Apple experience


(09) 486 1493


(09) 486 1494
Current service turn around times1

iOS Software Service 15 minutes to 3 hours
macOS Software Service 5 - 7 business days
Mac Service 5 - 7 business days
iPhone Service 5 - 7 business days
iPad Service 5 - 7 business days
Apple Watch Service 5 - 7 business days
AirPods Service 5 - 7 business days
Beats Service 5 - 7 business days

Shop iStore

Shop our wide range of Apple products and related accessories in store or online!

One on One Training

With other types of training you have a teacher and a class. We believe that the best way to ensure you get the most out of both our training and your device is to have a more personal experience.

House Calls

If you are having issues with your devices or seeking support, booking a callout may be the best option for you. A callout allows you to see an iStore technician when and where it best suits you. Whether this be at home, work or assisting a family member who cannot get to our store.

Service and Repairs

Being an Apple Authorised Service Provider iStore is capable of servicing a wide range of Apple products. From insurance assessments, software repairs or upgrades to in or out of warranty repairs, we are here to get you back to doing what you do best with your Apple gear.

iOS On-the-Spot Service

Our staff are experts in figuring out where your issues lie, whether it be a third party application causing your issues or an update that has caused some data corruption, all on the spot! From data transfers, to restores and software updates, we will set your software right.

100% NZ

While iStore is an authorised service provider and reseller of Apple products, we are 100% locally owned and operate solely in New Zealand. We are small family that have an enormous passion for the Apple brand, and what their products can do in the ways of changing people's lives.

Mail-In or Drop-Off Repairs

Not near us? No worries, you can mail-in your items to be assessed and repaired. Want to speed up the process? Simply fill in the drop-in forms before you visit us

Insurance Assessments

If your device has suffered liquid damage or impact damage from an unfortunate mishap – or if your device has been lost or stolen – iStore can provide an insurance assessment and carry out repairs or provide replacement options to get you back up and running.