Service Pricing

Read below for a comprehensive list of service fees via AppleCare+.
All pricing is in New Zealand Dollars and GST inclusive.1



AppleCare+ Service Fees

Read below for a comprehensive list of iStore's service pricing. All pricing is in New Zealand Dollars and GST inclusive.1

 Mac 
 iPhone 
 iPad 
Apple Watch
 iPod touch 
Mac Repair via AppleCare+

AppleCare+ for Mac includes two incidents of accidental damage coverage over a three year period. You can use an incident for screen repair or for other damage to your Mac. Each incident has a service fee as shown below. Please be aware that if your machine has suffered liquid damage or is catastrophically damaged your device may not be eligible for service and you may wish to consider claiming via your house and contents insurance.2

Learn more about servicing your Mac
Read the iStore terms of service
Check your coverage via Appleā€™s website

Type of Damage Service Fee
Display damage $169
Enclosure damage $169
All other damage $499
iPhone service via AppleCare+

AppleCare+ for iPhone includes two incidents of accidental damage coverage over a two year period. You can use an incident for screen repair or for other damage to your device. Each incident has a service fee as shown below. Please be aware that if your device has suffered catastrophic damage or is missing parts it may not be eligible for service and you may wish to consider claiming via your house and contents insurance.

Learn more about servicing your iPhone
Read the iStore terms of service
Check your coverage via Apple's website

Type of Damage Service Fee
Display damage $49
All other damage $169
iPad Service via AppleCare+

AppleCare+ for iPad includes two incidents of accidental damage coverage over a two year period. You can use an incident to obtain a replacement device in the event that you damage either the display or any other part of the iPad. Each incident has a service fee as shown below. Please be aware that if your device has suffered catastrophic damage or is missing parts it may not be eligible for service and you may wish to consider claiming via your house and contents insurance.

Learn more about servicing your iPad
Read the iStore terms of service
Check your coverage via Apple's website

Type of Damage Service Fee
Display damage $75
All other damage $75
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Apple Watch Service via AppleCare+

AppleCare+ for Apple Watch includes two incidents of accidental damage coverage over a two year period. You can use an incident to replace your watch at a discounted rate if your device obtains accidental damage. Each incident has a service fee. The service fee may differ depending on which Apple Watch model you own as shown below. Please be aware that if your device has suffered catastrophic damage or is missing parts it may not be eligible for service and you may wish to consider claiming via your house and contents insurance.

Learn more about servicing your Apple Watch
Read the iStore terms of service
Check your coverage via Apple's website

Watch Model Service Fee
Apple Watch $119
Apple Watch Nike+ $119
Apple Watch Edition $139
iPod touch Service via AppleCare+

AppleCare+ for iPod touch includes two incidents of accidental damage coverage over a two year period. You can use an incident to replace your iPod Touch at a discounted rate if your device obtains accidental damage. Each incident has a service fee as shown below. Please be aware that if your device has suffered catastrophic damage or is missing parts it may not be eligible for service and you may wish to consider claiming via your house and contents insurance.

Learn more about servicing your iPod
Read the iStore terms of service
Check your coverage via Apple's website

Type of Damage Service Fee
All damage $49
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